As advised by the New Zealand government, we're taking necessary measures to ensure the safety of our Kiwi team, customers and community.
As a result, your order will be fulfiled by our Australian warehouse. Orders placed after 20/03/2020 may experience delivery delays of up to 1-3 business days, on top of our standard estimated delivery time.
We aim to deliver your order within the below delivery time frames.
Orders placed after 2 pm NZDT or on weekends, it will be dispatched the next business day.
|DELIVERY OPTION||DELIVERY TIME||OVER $120||UNDER $120|
|New Zealand Metro Areas||3-6 business days||FREE||$10|
|New Zealand Rural Areas||5-9 business days||FREE||$10|
We send regular tracking emails to keep you updated throughout your purchase journey.
You will receive an automated notification (via email or SMS) from our delivery partners SEKO within 24 hours of your order being despatched.
Head over to the tracking portal here and pop your order number in (find this in your order confirmation email) to follow your Vans order!
Only received part of your order?
We ship from multiple warehouses! You'll receive separate tracking emails and shipping times might be different.
If you haven't received your order by the estimated delivery date, contact us below and we'll help track it down.
P.S Don’t forget to check your spam.