Products

We value your honest feedback, whether it's good or bad. It helps us improve our products and service.

Follow this link to let us know how you're enjoying your purchases or to provide feedback on an in-store experience. 

We look forward to hearing from you. 

We’re always on the hunt for talented individuals to collaborate with us!

If you’re interested in collaborating with us, please reach out to us through our Facebook page here.

We’re really sorry to see you go, but you’ll be happy to know that unsubscribing from our mailing list is as simple as it is.

Head to an email you've received from us and scroll to the bottom. The unsubscribe hyperlink is in the footer of the email. Click the link to unsubscribe.

Please note that it can take between 24-48 hours for it to process so you may still see some emails from us during that time.

Want to stay in the loop about any new releases or promotions?

We recommend keeping a watch on our social media channels and subscribe to our mailing list. You can subscribe by heading over to our website and scrolling down to the bottom of the page and popping your email in the Subscribe box.

We're sorry to say that we don't offer customisation. However, this may be something we look to do in the future. We recommend subscribing to our mailing list as it's the best way to stay updated! You can head to our website and pop in your email address at the bottom.

Now, while we can't guarantee it will happen, we're glad that you're interested so our fingers are crossed for you!

Unfortunately, Vans as a brand doesn't stock exclusively Vegan shoes.

If you're looking to avoid leather/suede, we do have many versions of our classic styles that are purely canvas, mesh + rubber.  However, we can't account for every component of the shoe, as manufacturers tend to use animal-based products in their glue.

Generally, all material and design information can be found in or under the product description page.

If the item is listed on the website, it is generally still in stock, however, we cannot always guarantee this as our stock levels are constantly fluctuating. 

If you want to check stock availability before purchasing, give our Vans Gurus a call on 64 9 886 9856. Press option 1 once prompted. They'll be able to check if there is any stock left and even place an order securely over the phone for you.

Please also provide us with the item name/number as this will help us to assist you quicker.

If you'd like to continue shopping, please click here to be redirected back to the website.

Our shoes are sized according to the US standard. All our shoes are unisex, so no one is excluded from wearing our kicks, we can understand how this can be confusing when placing an online order, however. Please refer to this size guide to help you make your next purchase.

The size conversion from women's to men's shoes is 1.5 sizes down. For example, if you were a size 8 in women's, you'd be a size 6.5 in men's. If you fall below men's 6.5, you would fit into the "Kids" category. 

Women's Tops

Women's Bottoms

Hats

Belts

Socks

Men's Tops

Men's Tees

Classic Fit

Slim Fit

Men's Bottoms

Hats

New ERA Hats

Belts

Socks