Products

We're sorry to say that we don't offer customisation. It's a bummer, we know! However, this may be something we look to do in the future. We recommend subscribing to our mailing list as it's the best way to stay updated! You can head to our website and pop in your email address at the bottom.

Now, while we can't guarantee it will happen, we're glad that you're interested so our fingers are crossed for you!

Need to reach out to our Customer Experience team? Click the "contact us" button below and our team will be on hand to assist you with your enquiry.

Alternatively, you can also check out our Help Centre for more information.

We’re always on the hunt for talented individuals to collaborate with us!

If you’re interested in collaborating with us, please reach out to us through our Facebook page here.

We’re really sorry to see you go, but you’ll be happy to know that unsubscribing from our mailing list is as simple as it is.

Head to an email you've received from us and scroll to the bottom. The unsubscribe hyperlink is in the footer of the email. Click the link to unsubscribe. 

Still receiving emails? Hit up the Customer Experience team below and we'll sort it out for you.

Generally, all material and design information can be found in or under the product description page.

Still can’t find the information? Get in touch with the Customer Experience team below and we’ll be able to help you out.

Unfortunately, Vans does not offer price matching.

We normally recommend sizing up to the next whole size for shoes. However, every person does fit differently into our products.  You can check out our size guide for more information!

Unfortunately, Vans as a brand doesn't stock exclusively Vegan shoes.

If you're looking to avoid leather/suede, we do have many versions of our classic styles that are purely canvas, mesh + rubber.  However, we can't account for every component of the shoe, as manufacturers tend to use animal-based products in their glue.

Any further questions? Feel free to get in contact with our Customer Experience team below.

It looks like you've landed on the help centre.

If you'd like to continue shopping, please click here to be redirected back to the website.

Our shoes are sized according to the US standard. All our shoes are unisex, so no one is excluded from wearing our kicks, we can understand how this can be confusing when placing an online order, however. Please refer to this size guide to help you make your next purchase.

The size conversion from women's to men's shoes is 1.5 sizes down. For example, if you were a size 8 in women's, you'd be a size 6.5 in men's. If you fall below men's 6.5, you would fit into the "Kids" category.