Do you offer customisation?
We're sorry to say that we don't offer customisation. However, this may be something we look to do in the future. We recommend subscribing to our mailing list as it's the best way to stay updated! You can head to our website and pop in your email address at the bottom.
Now, while we can't guarantee it will happen, we're glad that you're interested so our fingers are crossed for you!READ FULL ARTICLE
Do you stock any vegan products?
Unfortunately, Vans as a brand doesn't stock exclusively Vegan shoes.READ FULL ARTICLE
If you're looking to avoid leather/suede, we do have many versions of our classic styles that are purely canvas, mesh + rubber. However, we can't account for every component of the shoe, as manufacturers tend to use animal-based products in their glue.
How can I find out what materials an item is made from?
Generally, all material and design information can be found in or under the product description page.READ FULL ARTICLE
How can I tell if an item is in stock?
If the item is listed on the website, it is generally still in stock, however, we cannot always guarantee this as our stock levels are constantly fluctuating.
If you want to check stock availability before purchasing, give our Vans Gurus a call on 64 9 886 9856. Press option 1 once prompted. They'll be able to check if there is any stock left and even place an order securely over the phone for you.READ FULL ARTICLE
Please also provide us with the item name/number as this will help us to assist you quicker.
Where can I find the product that I'm after?
If you'd like to continue shopping, please click here to be redirected back to the website.READ FULL ARTICLE